Privacy Policy

This is the web site of Hancock Gourmet Lobster Company.

Our postal address is
46 Park Drive
Topsham, ME 04086
We can be reached via e-mail at service@hancockgourmetlobster.com
or you can reach us by telephone at 1.866.266.1700



How Hancock Gourmet Lobster Uses Information

Our Web server automatically recognizes each computer visiting our Website. We collect some information about how each user uses the site by setting and accessing "cookies" on your computer. These cookies track information such as how often you visit our website, what pages you view, what you purchase and where you go after you leave the site. We also collect your name and email address. We never share your email address or other personal information with other companies or with anyone outside of our Company.

The information we collect is used to improve the content of our Website, to customize the content and/or layout of our Website for each individual visitor, and to better understand our customers so that we can continually improve our products and service.

We use cookies to store visitors' preferences and record session information including items that visitors add to their shopping carts and pages visitors access. Cookies are also used to alert visitors to new areas that we think might be of interest to them when they return to our site.



Choice/Opt-Out

If you do not want to receive e-mail announcements or special offers from us, please let us know by sending us an e-mail at the above email address or calling us at 1.866.266.1700.

If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by sending us an e-mail at the above email address or calling us at 1.866.266.1700.



How Your Information is Stored

With respect to security: Your security is very important to us, we always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site and adopt careful internal procedures to safeguard personal information within our system. We also review our security procedures periodically to consider whether new security measures need to be implemented.

Despite our commitment to data security, we cannot guarantee that our systems or the Internet will always be secure. When you create a password and log-in name, we recommend that you adopt a unique name, combining letters and numbers that will be difficult for others to duplicate or guess. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished, especially when using a shared computer.