Customer Service
Welcome to Hancock Gourmet Lobster Company, the original value added Maine lobster company. We produce the very finest and most innovative gourmet lobster products and ship them to anywhere in the US. Next time you are in Maine, please visit our Topsham location where you may pick up any of our items directly.
Our customer service team is dedicated to bringing great Maine food to your doorstep. We are always happy to hear from our customers and encourage you to call or email with questions or comments. We have provided some general information below.
- How to order
- Check Your Gift Card Balance
- Ordering with a Gilt City Package
- Ordering with a Living Social
- Privacy Policy
- Shipping and Returns
- Live Lobster Shipments
- Our Guarantee
- Shipping to multiple locations
- Sign In
- Address Book
- Order History
Ordering Information
Policies and Shipping Information
My Account
- Questions, Answers and Information
- Our Food Benefits
- Maine Lobster Meat
- Food Safety
- Recycling Information
- Contact Us
- Visit Us
Mobile Site
Product Information
Contact Information
Contact Customer Service
Monday-Friday 8 AM - 5 PM EST1.866.266.1700 or
service@hancockgourmetlobster.com